Your Privacy Matters

Privacy Policy

Your privacy is critically important to us. This policy outlines how we collect, use, protect, and disclose your personal information.

Effective Date: December 2025

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, date of birth, marital status, passport number, employment history, educational background, and any other information you voluntarily provide during registration, consultations, or when contacting us.

• Sensitive Personal Data: In limited circumstances, and where necessary to comply with legal obligations for visa or work permit applications, we may collect sensitive personal data such as nationality, educational certificates, or other documents required for immigration processes.

• Transactional Data: Information about purchases, orders, or other transactions you conduct through our services.

• Usage Data: Details of how you use our site, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.

How We Use Your Information

We use the collected information to:

• Provide and improve our services and products

• Process transactions and manage orders

• Communicate with you about your account, updates, and service information

• Analyze, complete, and process immigration, visa, and related filings and submissions to relevant government agencies

• Assist with relocation and other expatriate services

• Enhance the user experience on our site and analyze usage trends

• Respond to your inquiries and requests

• Ensure client and company administration, data analytics, and compliance with applicable laws

Sharing of Your Information

We do not sell, trade, rent, or lease your personal information to outside parties except as described below:

• Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as payment processors, email service providers, or those assisting with statistical analysis or customer support. These providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.

• Government Agencies: As part of the immigration consulting services, we may disclose personal information to government agencies, embassies, consulates, and immigration authorities as required by law for the purposes of processing immigration applications.

• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or in response to requests from government authorities.

• With Your Consent: We may share information with other parties when you explicitly consent to such sharing.

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission

• Secure storage systems with access controls

• Regular security audits and updates

• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you

• Correction: You can request that we correct any inaccuracies in your personal information

• Deletion: You can request that we delete your personal information, subject to legal obligations and retention requirements

• Opt-out: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails

• Data Portability: You can request a copy of your data in a structured, commonly used format

To exercise any of these rights, please contact us at hello@dhanush.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by:

• Posting the updated policy on our website with a new effective date

• Sending you an email notification (if you have provided your email address)

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

For any questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us at privacy@dhanushimmigration.com or call us at +91 90812 90692.